E-commerce in Surrey
We can provide an e-commerce solution with any of the leading payment gateways. After gathering all the requirements for a new application, we will design and build the best solution for each project, using the appropriate components. We could integrate 3rd party components into our application in a seamless way so that the client will get the full benefits in one centralised solution. We can offer our clients any combination of E-commerce functionality according to their requirements and budgets, here are some common E-commerce functions:
Whether your company sells physical products, digital products or even services, it is a good idea to allow your potential buyers to add items into their 'shopping basket' or 'shopping cart' while browsing through your website. They can go into the shopping basket, change quantities, remove certain items and add others at any time and when ready to make a purchase, proceed to payment. This functionality mimics the way that we are all used to when shopping in the physical retail world and therefore very recognisable and easy to use.
Secure online payment gateway
When your customers are ready to pay for their goods, it is of the utmost importance to make sure that the payment process is clear, intuitive and safe. We always use the latest and most secure payment gateways (Stripe, SagePay, PayPal etc.) which allow buyers to make a safe transaction using a variety of payment methods.
We never save any payment details on our systems. It is all done on the payment gateway using the latest bank communication protocols following all the latest financial and data protection regulations. The payment screens are regularly updated to keep up with the latest browsing technologies. (Desktop computers, Mobile phones, Tablets etc.). If you sell your products world-wide, then different currency options or currency conversions can be added.
If your business has a requirement for tax or retail invoicing, we can incorporate this functionality into our systems. We can liaise with your accountants as to your exact needs and automate invoices, receipts and purchase order functionality as required. Those automated services can save a lot of time and money and make sure a consistent and error-free process is always in place 24x7.
Delivery charges calculation
For companies that sell physical products, we can integrate a delivery charge calculation functionality that will be designed to the exact requirements of the business. Delivery charges could be calculated by package size, weight, locality etc. depending on the agreement your company has got to with the chosen delivery providers. If you sell world-wide, then a world-wide delivery matrix can be added.
Quoting and ordering
In some cases, we are asked to incorporate a quoting component into the E-commerce application. This component could be as simple as sending a free text and receiving a price quote in return or it could be a much more complex process whereby different types of products, services, options and combinations are made available to your potential buyers. Those components can be fully automated without the need of any human intervention or semi-automated where human decision is an important part of the process.
If your business is selling physical goods, you will probably need to put a stock management system in place. We can build just the right type of stock management functionality for your business, it could be as simple or as complex as it needs to be. It could take into consideration all the common aspects of stock management such as Taking stock, New stock in, Write-offs, Stock forecast, Low stock alerts etc. It could also go into the details of the ingredients or components that make a product if needs be.
How we can help?
We have over 30 years of experience helping clients in and around Surrey improve the efficiency & profitability of their business processes.
Whether you already have a digital strategy in place or you would like us to help you set it up, we will plan, design and build bespoke web-based solutions that will implement your strategy according to your business requirements, priorities and available budgets.
We start by conducting a discovery workshop in the client's premises where we observe the current flow of processes used internally by your staff and externally by your customers. We look at the different responsibilities of your team members and their business roles. We find out what are the strength and weakness points within your current process. We spend time speaking to stakeholders and learn as much as we can about immediate and future business objectives.
We develop smart business management systems that are built around people and processes, each application is custom-tailored to the unique requirements of the business. Those systems are often built in a modular and staged way to minimise disruption and allow staff and customers to get used to new processes, it also allows your team to collate valuable and constructive feedback which can be implemented into next phases.
Our systems are not fixed in time, they are built to grow with you and your business requirements.