Here at CM System Designs, we are happy to announce that our management system for PizzaExpress Live is going live in July. PizzaExpress Live presents more than 2,000 shows each year across a number of venues. They asked us to conduct an analysis of their booking management process used for... read more
Over 30 years of experience helping our clients make
successful digital transformations.
We specialise in converting business workflows into elegant, secure, database-driven web applications.
We can help you…
Save money and make money
By using the correct digital infrastructure in the correct way, you'll save money in staff costs, improved efficiency and utilising better information. You'll be able to give your customers a great experience whenever they deal with you which means that they'll stay your customers and recommend you to their friends and colleagues, leading to greater sales.
Compete more effectively
Digital systems will allow you to respond quicker, capitalise on new opportunities and stay ahead of the pack. You will not only be able to outperform your competitors, but also take on larger companies on an equal footing.
Work more efficiently
You'll get access to real-time information on all your key business processes. Your staff can integrate better as a team and spend more time focussing on critical areas of your business.
Give great customer service
Nowadays providing great customer service is the most crucial part of growing your business and retaining your existing customers. Digital systems can help you tailor that experience on a customer by customer basis, making you stand out from the crowd.
Plan & forecast accurately
If you don't have a current, 100% accurate picture of how your business is performing, you will never be able to plan successfully. By using a digital system tailored to your business you'll be able to easily identify the key indicators that will drive your growth.
Effective communication, both internally with your team and externally with your customers is vital to maintaining a competitive edge in a world where you are only one click away from your competitors.
Automate time-consuming tasks
A digital solution that's optimised to your company's workflow can transform the boring, mundane tasks that you and your staff hate doing into a slick automated process that can be managed easily and inform you immediately when something requires attention, before it causes a problem.
Provide 24/7 availability
An integrated, on-line system can be working for you round the clock, giving your customers what they need, when they need it. It can also give you access to key information when you want it, even if it's out of office hours.
Improve staff morale
An optimised digital infrastructure can help make getting stuck with boring, unrewarding tasks a thing of the past. You invest a lot of time and money in recruiting and training your staff, by helping them work smarter and get a sense of achievement, you'll make the most of that investment.